в общем появился день выходной сел помучить блок к чему он подключается и какой звук. После манипуляций понял что line out не пашет. Т.е. колонки , наушники не важно через провод звука не получат. Написал ComputerUniverse письмо через переводчик, они сожалеют бла бла и типа пересылайте и что хотите, бабки или товар. Я конечно не скажу что я прям в восторге от ушей этих, но впринципе можно оставить. Но непойму что они хотят всё чтоб я им переслал или только блок управления...Dear Mr. Belianin
Thanks for your inquiry. We're sorry to hear that you're experiencing problems with a product purchased from us.
Please let us know how you wish to proceed (replacement or refund). In the following you’ll find all information necessary to perform a return:
Consignor
The parcel must be send exclusively by the person that received the delivery as specified in the delivery address of order.
Otherwise the parcel cannot be accepted by customs.
Shipping method
Please send the item to be returned in a parcel, postage paid and sufficiently insured. Please use a shipping method that includes at least an identcode or tracking number, so it can be traced if necessary.
Documents
Please put a note with the RMA# 20510705 in the package and mark it on the package. Please always include a short letter regarding your preferred course of action and a photocopy of the invoice (if at all possible; otherwise please state at least customer number and/or invoice number). If you’re sending in defective merchandise, it will always make sense to also include a detailed error description, any previous correspondence with us or the original manufacturer of the product and all existing reference and RMA numbers. In case of doubt we’d have to subsequently request them from you, which may needlessly delay the processing of your return.
Shipping costs
If the date of purchase is more than 6 months ago the shipping costs for the return shipment are at your expense
In case of a revocation of a purchase with a value of 40,- Euro or lower, the shipping costs for the return shipment are at your expense. Otherwise computeruniverse.net will bear the expenses for a STANDARD POST shipment (no airfreight ; if you select some sort of express shipping, the difference is at your expense). Please let us have a photocopy of the receipt for the postage paid, so we can refund the disbursed amount. Please note that we will NOT accept parcels that have been sent unstamped or C.O.D.
Packaging
Please note that packing the merchandise in an additional neutral box for shipping is absolutely essential. A deterioration or damaging of the product or its original packaging caused by a lack of a proper packaging will usually result in a reduction of any credit received or billing of the damage. Should the merchandise have been delivered without additional packaging in the first place, packing it in an additional box and/or wrapping is of course not necessary.в общем появился день выходной сел помучить блок к чему он подключается и какой звук. После манипуляций понял что line out не пашет. Т.е. колонки , наушники не важно через провод звука не получат. Нап...Посмотреть больше
Продолжение эпопеи. Утром готовил уже документы распечатать и двинуть на почту для отправки коробки с ушами. Решил проверить еще раз выход линейный и...о боже телефонные наушники пашут, колонки пашут, сами уши через провод пашут...мистика. Но зато узнал что при включенных колонках включив наушники они становяться главными и колонки молчат). Осталось купить шнур jack - 3.5 vs jack - 3.5 и проверить примет ли сигнал от телека этот блок и выдаст ли мне его в уши по wi-fiПродолжение эпопеи. Утром готовил уже документы распечатать и двинуть на почту для отправки коробки с ушами. Решил проверить еще раз выход линейный и...о боже телефонные наушники пашут, колонки пашут,...Посмотреть больше
Вы должны войти, чтобы комментировать
Вы не можете просматривать эту страницу из-за ограниченных прав
Thanks for your inquiry. We're sorry to hear that you're experiencing problems with a product purchased from us.
Please let us know how you wish to proceed (replacement or refund). In the following you’ll find all information necessary to perform a return:
Consignor
The parcel must be send exclusively by the person that received the delivery as specified in the delivery address of order.
Otherwise the parcel cannot be accepted by customs.
Shipping method
Please send the item to be returned in a parcel, postage paid and sufficiently insured. Please use a shipping method that includes at least an identcode or tracking number, so it can be traced if necessary.
Documents
Please put a note with the RMA# 20510705 in the package and mark it on the package. Please always include a short letter regarding your preferred course of action and a photocopy of the invoice (if at all possible; otherwise please state at least customer number and/or invoice number). If you’re sending in defective merchandise, it will always make sense to also include a detailed error description, any previous correspondence with us or the original manufacturer of the product and all existing reference and RMA numbers. In case of doubt we’d have to subsequently request them from you, which may needlessly delay the processing of your return.
Shipping costs
If the date of purchase is more than 6 months ago the shipping costs for the return shipment are at your expense
In case of a revocation of a purchase with a value of 40,- Euro or lower, the shipping costs for the return shipment are at your expense. Otherwise computeruniverse.net will bear the expenses for a STANDARD POST shipment (no airfreight ; if you select some sort of express shipping, the difference is at your expense). Please let us have a photocopy of the receipt for the postage paid, so we can refund the disbursed amount. Please note that we will NOT accept parcels that have been sent unstamped or C.O.D.
Packaging
Please note that packing the merchandise in an additional neutral box for shipping is absolutely essential. A deterioration or damaging of the product or its original packaging caused by a lack of a proper packaging will usually result in a reduction of any credit received or billing of the damage. Should the merchandise have been delivered without additional packaging in the first place, packing it in an additional box and/or wrapping is of course not necessary.в общем появился день выходной сел помучить блок к чему он подключается и какой звук. После манипуляций понял что line out не пашет. Т.е. колонки , наушники не важно через провод звука не получат. Нап...Посмотреть больше